Technical Support

Still having trouble? Our technical support team is here to help.

Before reaching out, check our FAQ for common troubleshooting steps — you may find a faster answer there.

To help us resolve your issue quickly, please include the following when you contact us:

Your location (city and country)
The browser and/or device you’re using (e.g. Chrome on Windows 11, Safari on iPhone 15)
Your operating system (e.g. macOS Ventura, Android 14)
The specific title experiencing issues, if applicable
Whether a VPN is currently active
A screenshot or video recording of the issue to help diagnose the problem.

Note: If you’re subscribed through Amazon Prime Video, Apple TV, The Roku Channel, Comcast, or Cox, technical support for your subscription is handled by that platform. Please contact them directly — OUTtv cannot access account details for platform subscriptions.